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Go to the shopFrequently asked questions
How long does the delivery take?
Delivery takes up to 3-5 business days.
What carriers do you use to deliver?
The delivery service we use is UPS, FEDEX, USPS
Can I be refunded from an order?
Yes, when returns come back to our facility, your refund should show in your account between 5-7 business days.
How long do the products stay fresh?
A month, per delivery.
Can I make changes to an order I already placed?
If it’s not shipped yet, then yes.
Can I cancel my account anytime?
Yes, but you must cancel 2 days before the first
How do I track my package?
You can track your package through the carrier or the email that was sent to you when you ordered.
Why can’t I sign into my account?
Just send us an email between 8am-8pm and we’ll help.
I have several dogs; do you offer a discount for bulk orders?
Yes, orders over $40 can get a 30% discount.
